Exemplary Nationwide Insurance Brokerage

Led by exemplary CEO Dale Hansen, Austbrokers Coast to Coast is a professional insurance and risk advisor brokerage that has been safeguarding the livelihoods of the Australian public since 1985. A division of the AUB Group – which in and of itself is an accredited top 200 ASX listed company – ABC2C has made a name for itself one satisfied client at a time as part of the wider network.

Austbrokers Coast to Coast has benefitted from having outstanding professional mind Dale Hansen at the helm since January of 2014. Since this time, he has propelled ABC2C further into the spotlight as part of Australia’s nationwide group of insurance brokerages, the AUB Group, which is listed on the Sydney stock exchange to currently be in ownership of about 51% of ABC2C. The rest of it is directly owned by the CEO himself, which has allowed him to directly take control of the business and make the best changes for himself, his staff, his clients, and his stakeholders.

By making bold, front-running, face-paced moves and taking steps towards a bright future, Hansen has been able to use his experience as a senior corporate broker and director in order to further his career and take his passion for leading the company to the next level, remaining the Director of Broking to this day. Furthermore, this is a CEO who believes in leading from the front. Despite his many additional duties and responsibilities, he still maintains a healthy case load in order to help his staff in keeping on top of things, lending his own expert knowledge to the task of serving a dynamic and ever-changing market segment.

The brokerage, since its inception, has grown its client list naturally in this manner. By keeping the quality consistent and to-scale, it has earned a reputation for reliable results that its clients then take away and tell their peers and colleagues about in order to spread the word, making for new clientele and return custom in equal measure. Its brokerage services have therefore become known for its comprehensive and full-service treatment of risk management cases, corporate governance, restructuring advice, claims handling, contract reviews undertaken by in-house legal counsel, and more.

All of this is done with the core values of trust, respect, accountability, integrity, and teamwork in mind, and serves a range of SME and domestic mid-market clients. Moreover, many of its clients come to it having been previously let down by large international brokerages, gravitating towards ABC2C’s friendly and empathetic way of working, keeping constant communication open and always willing to tailor services to fit. ABC2C, therefore, has made itself as pivotal a cornerstone to its clients as their accountants and bankers, each of its staff operating with diligence and tenacity to solve their clients’ problems.

With the challenges of Covid-19 hitting the industry hard, Hansen and his team put their every professional capacity to work in order to show clients that money would in fact be saved by going not with the cheapest insurance broker, but with the best. As a result, a number of new clients have joined the ABC2C roster, and it has thusly been able to plan its significant expansion for the next three years. Forecasting more organic growth, serving its regular clientele, and bringing new customers into the fold, ABC2C expects to see a growth in revenue of at least 30% in the next 3 years, further lending credit to the CEO’s tenacity as a proven Australian Broker of the year and one of the top 100 global insurance influencers. Additionally, Hansen will be continuing with his own personal passion of mentoring young insurance brokers, forever dedicated to training the next generation of professional minds in order to herald in a new era for his industry.