Reflect Excellence LLC

Public Service IS the standard for excellence! That is the vision of Reflect Excellence LLC, founded in 2021 by Gordon Klein, who believes "our family, friends, and neighbors deserve the best." The Malcolm Baldrige Criteria for Performance Excellence measures the best of the best. Gordon's mission, and that of Reflect Excellence, is to help local governments and non-profits apply those criteria to measure where they are and use them to guide their journey to Excellence.