Tony’s CEO role is one of “Chief Eternal Optimist”.
He believes in the idea of continous improvement to deliver great results over the long term. Trying new things in a considered strategic way is key to this philosophy.
A healthy dose of optimism is what makes it fun, Tony says.
“One area where optimism plays no part is Customer Service. That’s something we do 100% every day. Especially when it’s a Gift” Grape & Bean specialise in artisan food, wine and gifts from family producers.
