CustomerXSuccess


Parul Bhandari

Customer Success Consultancy CEO of the Year 2025 - Illinois
Award logo for winner - CEO of the Year Awards
About CustomerXSuccess
Parul is a Customer Success startup advisor and consultant based in Chicago. Parul launched her first Customer Success (CS) team from the ground up, and from then on has found a passion in supporting startup CS journeys. Parul draws from her collective background to design CS organizations which can be scaled successfully, to drive CS as a profit center and to drive value exchange and retention. Her offerings include coaching, workshops and projects driving retention and growth.