One of the ways you can learn what your customers think about you is by using surveys to find out their opinions and use this information to measure their satisfaction with your business. The problem with surveys is that they can be biased, causin...
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Email is essential for today’s business communication. However, with an increasing amount of confidential information being sent through this channel, it’s becoming key for cybercriminals looking to steal information.
Employers worried about staff being poached by rivals should be looking closer to home says new research…
If you are running a business, you will want to make sure it can be as successful as possible, and this is because you will want to make sure you can grow your business as much as possible. There are so many ways that you can grow your business in...
Sometimes, accidents happen that you could never have predicted, and unfortunately, your business is responsible. Fortunately, if you’ve got the right business insurance, this doesn’t have to have major consequences for your business.
Workforce Management is so much more than smarter scheduling and forecasting. With an open mind and the right partner by your side, WFM can unlock the secret to effective employee and customer engagement. Nick Smith shares 5 ways to become a WFM g...
Every breakthrough, every goal, every moment of corporate brilliance begins with a vision. That is the belief of the team at Keysight Technologies, instilled in them by CEO of the Year 2019 – The USA, Ron Nersesian. To discover how the firm and it...
A new initiative to enable greater collaboration between retailers and manufacturers to create smarter, more sustainable supply chains, and respond to consumer concerns, like packaging waste, has been launched in Europe by CHEP, the end to end sup...
After a long period of stagnation, recent ONS statistics highlight that UK wages are growing at an annual rate of 3.8 per cent – faster than the rate of inflation. As such, inflation seems to have regained its position as the minimum benchmark for...
With reports* confirming that British Airways will be fined £183 million by the Information Commissioner’s Office (ICO) following a significant data breach last year, PCI Pal’s CEO James Barham is encouraging businesses to step-up data protection ...
Whether we consciously chose them or not, everybody has their most trusted advisers, those certain people in our family, friends or social groups who we inadvertently always turn to for an opinion or guidance.
Renewtrak, a Palo Alto-based software-as-a-Service renewals enterprise business has come up with a solution that automates the famously hard nut to crack: the long tail. Here we talk to Renewtrak CEO, Nick McMenemy about Renewtrak.