Ian Dunlop, ContactEngine CPO
Dunlop brings to ContactEngine more than 30 years of experience with global software companies such as IBM, Intel, MessageLabs, nCipher, McAfee and Novell. Most recently, Dunlop served as Vice President of Engineering for the Cloud Business Unit at McAfee, the device-to-cloud cyber-security company. Prior to his role at McAfee, Dunlop served as Vice President of Engineering at nCipher and Thales. Dunlop has also held senior positions in product development at MessageLabs, a leading email security company, Novell and Lotus/IBM. Dunlop holds a bachelor’s degree in computer science from Trinity College, Dublin.
“ContactEngine has built a compelling platform supporting
Dr Mark K. Smith, CEO of ContactEngine, commented: “It’s a great pleasure to have Ian join our team. He brings to the role a variety of strong experience working in
Andy Ayers, CTO of ContactEngine, also added: “Ian brings
ContactEngine is the next generation Customer Engagement Hub technology that enables brands to proactively engage customers in AI-driven conversations to fulfil business objectives. ContactEngine automates outbound customer engagement across all channels and generates unique insights into the changing patterns of communication by applying demographic and intent analysis, linguistics and ground-breaking artificial intelligence principles to mass volumes of raw data. ContactEngine transforms the way global brands engage with their customers – saving millions and making customers happier. For more information, visit: www.contactengine.com