September 2026

New capability combines leadership science, proprietary data, advanced analytics, AI, and human expertise to strengthen decisions about leaders, teams, and organizational performance Russell Reynolds Associates (RRA), a global leadership advisory firm, announced the launch of The Leadership Lab, an integrated research and innovation capability designed to help organizations predict leadership performance and bring greater analytical rigor and clarity to their most complex leadership decisions. The Leadership Lab combines RRA’s experience advising boards, CEOs, and senior leaders with leadership science, advanced analytics, AI, applied research, and proprietary leadership data. It will turn research and data into practical insights, intellectual property, analytical models, diagnostics, and evidence-based solutions that can be applied directly to client challenges. The Leadership Lab will work alongside RRA consultants and client teams to strengthen executive and team assessment, benchmark leadership capabilities and performance, and deliver custom research and analytics projects tailored to complex leadership and organizational challenges. Dr. Tomas Chamorro-Premuzic, Chief Science Officer at RRA, said: “Organizations have access to more leadership data than ever before, but the real challenge is knowing how to interpret it and act on it. The Leadership Lab brings together science, data, technology, and deep leadership expertise to help clients move from complex questions to better-informed decisions and practical action.” The Leadership Lab brings together leadership advisors, researchers, behavioral scientists, data scientists, and analytics specialists, supported by an Academic Advisory Board comprising leading scholars and experts, including: - Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business School - Isabel Fernandez-Mateo, Adecco Professor of Strategy and Entrepreneurship and Professor of Strategy and Entrepreneurship, London Business School - Emma Harrington, Professor of Economics at the University of Virginia - Sunny Lee, Associate Professor, UCL School of Management - Paul McCarthy, Industry Fellow, School of Computer Science Data Science Institute, University of Technology Sydney “The Leadership Lab is designed to connect rigorous research with the decisions clients need to make in the real world,” said Gabrielle Lieberman, Director of The Leadership Lab at RRA. “By bringing together researchers, behavioral scientists, data specialists, leadership advisors, and external academics, we can look at complex challenges from multiple perspectives while staying focused on practical client impact.” To learn more about the Leadership Lab, visit: https://www. russellreynolds.com/en/capabilities/how-do-i-boost-theperformance-of-leaders-and-teams/predict-leadershipperformance Russell Reynolds Associates launches The Leadership Lab to Help Organizations Make Better Leadership Decisions Paymentsanddataveteran joins Wildfire to enhance the company’s consumer insights offerings for financial institutions and online retailers Wildfire Systems, a loyalty and consumer insights platform, announced the appointment of Mike Grillo as senior vice president of data and consumer insights, a strategic hire that will help Wildfire unlock greater value from consumer insights derived from the company’s platform. Working across Wildfire’s product, merchant and client teams, he will focus on helping partners better understand their customers, optimize their programs and develop new products and services. Grillo has held executive leadership roles at Visa, American Express, and Argus, as well as leading fintech companies. At Wildfire, he will combine his deep expertise in data and experience with both issuer and merchant relationships to build offerings for partners which productize data, provide shopping insights, enrich consumer profiles and improve program performance. Grillo’s mandate will also include identifying optimization and growth opportunities across Wildfire’s rewards platform and the Wildfire Commerce Network (WCN). “Wildfire sits at the unique intersection of loyalty, consumer insights, agentic commerce, and retail media, giving us valuable visibility into how people shop and engage with our clients’ loyalty and rewards programs,” said Jordan Glazier, CEO of Wildfire Systems. “Bringing Mike onto the team is an important step in putting those consumer insights to work. His experience across payments, fintech and data-driven businesses will help us turn that intelligence into smarter products and new growth opportunities for both our clients and our merchant partners.” The appointment comes as Wildfire continues to broaden its business beyond rewards and loyalty to provide shopping behavior insights and develop new datadriven offerings and commerce media opportunities. “There is tremendous opportunity in the intelligence created when you connect SKU-level consumer shopping behavior, merchant and product purchase attribution with trusted financial services brands,” said Grillo. “Wildfire has built an impressive foundation through its loyalty platform. My focus will be on turning that intelligence into greater value for our partners and helping them better understand their customers, optimize their programs and identify new opportunities.”

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