Performacentric, an AI strategy and implementation firm serving North American small and mid-market businesses, has released a new CEO-focused research report titled “Agentic AI in Operations: Driving Business Performance.” The report provides executive leaders with a practical, evidence-based guide to deploying agentic AI across core operational functions, including procurement, manufacturing, logistics, IT, and administrative workflows. The report arrives as autonomous AI systems move from isolated pilots into mainstream enterprise adoption. Analysts project that nearly half of enterprise applications will include task-specific AI agents within the next year, yet most mid-market companies lack a structured framework for capturing that value. Performacentric’s report addresses this gap directly, combining real-world case studies with implementation strategies designed for organizations operating between $500,000 and $250 million in annual revenue. The report documents measurable outcomes across six North American companies. Order.co achieved 100% end-to-end order automation across seven vendor platforms, reducing order processing time from hours to minutes. JADA Squad’s procurement AI delivered a 70% increase in cost savings and halved RFQ-todecision time, with 90% recommendation accuracy. PrecisionTech Manufacturing reduced machine downtime by 35% and increased throughput by 28%. Industrial Corp reported a 60% reduction in operational costs and a 45% efficiency gain, supported by continuous 24/7 quality monitoring. Pegasus Logistics cut fleet maintenance costs by 50% while increasing delivery volume by 40%. A global consumer goods firm, operating through Sigmoid Analytics, achieved 70% faster issue resolution in IT and data operations. “The data is clear: companies that deploy agentic AI in structured, outcome-focused ways are compressing cycle times, reducing costs, and scaling capacity without proportional headcount increases,” said Matthew May, Chief AI Strategist at Performacentric. “This report gives CEOs a grounded, practical framework to move from curiosity to execution, anchored in the kind of evidence that justifies board-level investment.” Beyond case studies, the report outlines a phased implementation strategy covering high-value task identification, golden-path workflow design, validation and human oversight protocols, continuous performance monitoring, governance frameworks, and a KPI measurement model for tracking impact before scaling. The report is available now at Performacentric.com. Performacentric Publishes Executive Research Report on Agentic AI in Business Operations Experienced commercial executive to accelerate CompTIA’s AI skills and credentialing growth CompTIA named Sean Ryan chief executive officer, signaling an accelerated push toward growth and expanded impact as demand for technology, artificial intelligence (AI) skills and credentialing continues to rise. Ryan, an accomplished senior executive in the education sector, joins CompTIA after six years as president of the School Group at McGraw Hill, a leading global provider of education solutions for preK-12, higher education and professional learning. Ryan succeeds Todd Thibodeaux, who led CompTIA for nearly 18 years. “Sean distinguished himself throughout the search process as a proven leader who knows how to guide organizations through transformation,” said Jim Ryan, chairman of CompTIA’s Board of Directors and president and CEO of Flexera. “He has a clear vision for expanding access to high-quality skills training at a time when AI and digital transformation are reshaping workforce readiness.” “AI isn’t just changing IT; it’s redefining what workforce-ready means across industries and occupations,” Sean Ryan said. “CompTIA has spent decades building the infrastructure to train people and independently verify their competence through performance-based credentialing that employers trust. That foundation, combined with a clear focus on AI skills and certifications, puts us in a unique position to turn AI ambition into demonstrated, credentialed capability.” As president of McGraw Hill’s School Group, Ryan led one of the largest PreK-12 education businesses in the U.S. through its shift from print to digital and SaaS models, with digital growing to the majority of the group’s mix. He scaled the business past the billiondollar billings mark twice while delivering industry-leading margins and diversified the portfolio through acquisitions and in-house development of data analytics and native AI capabilities. Earlier at McGraw Hill, as senior vice president of sales, service and platform, he rebuilt the sales, implementation, and training organization that drove the School Group’s subsequent growth. Ryan is a graduate of the Stanford Graduate School of Business (Master of Science in Management), the University of Arizona (Master of Arts in International Relations) and the United States Air Force Academy (bachelor’s degree in Soviet Studies).
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