Issue 7 2023

Jack Fordi joins Naylor Association Solutions as chief revenue officer, bringing extensive expertise in digital media, events and association services to drive revenue growth and client relationships. Naylor Association Solutions, a leading provider of innovative association tools and services that strengthen member engagement and increase non-dues revenue, has announced that Jack Fordi has been appointed as the new chief revenue officer (CRO) of Naylor effective June 26th. “I am honored to join Naylor and contribute to its growth journey. The company has established itself as an industry leader through its commitment to innovation, customer-centricity, and delivering outstanding solutions,” said Jack Fordi, CRO of Naylor. “I look forward to working with the talented team at Naylor to drive revenue growth, strengthen customer relationships and capture new market opportunities.” Fordi comes to Naylor with over 20 years of experience in digital media, events, association services, SaaS and platform sales. Fordi is charged with overall revenue achievement, deepening client relationships, association partnerships, revenue diversification and leading revenue operations across Naylor. Prior to joining Naylor, Fordi held the position of chief revenue officer with Observer Media whose assets include Commercial Observer and Observer.com, along with producing premium content in digital, print and more than 30 events each year. Prior to that, Fordi was senior vice president for Questex, a $100M B2B global business information company where he chaired the revenue committee and grew group revenues over 400 percent. Fordi’s professional journey also includes his roles as vice president of sales and operations for SmartBrief and vice president at Intralinks. “We are thrilled to welcome Jack Fordi as our new CRO at Naylor Association Solutions,” said Christine Shaw, president and CEO of Naylor. “His track record of driving revenue growth and his ability to build and inspire high-performing sales teams make him an invaluable addition to our leadership team. With his expertise and B2B media experience, we are confident in our ability to further accelerate our growth and deliver exceptional value to our customers. Thank you to Koller Search Partners for helping find such a great fit for Naylor.” Naylor Association Solutions Announces the Appointment of New CRO Jack Fordi Bolt Data Appoints Karen Mehal as SVP of Customer Success, Strengthening Industry Partnerships and Driving Growth Bolt Data, a leading consultancy and software company specializing in Salesforce and ServiceMax solutions, is pleased to announce the appointment of Karen Mehal as the Senior Vice President of Customer Success. With almost 30 years of experience, brings a wealth of service CRM expertise and industry knowledge to the Bolt Data team. Throughout her career, Mehal has worked across various industries, including utilities, consumer business services, manufacturing, consumer products, professional services, health and life sciences, and communications. Her extensive background includes transformation strategy, project management, product management, and solving intricate customer needs by leveraging two decades of domestic and international Service CRM experience. “We are thrilled to have Karen Mehal join our team as the Senior Vice President of Customer Success,” said Rob Meredith, CEO of Bolt Data. “Her extensive industry experience and deep understanding of Salesforce will undoubtedly enhance our capabilities and help Bolt Data deliver transformative solutions and services to our customers. Mehal’s strategic vision and leadership will be instrumental in strengthening our channel alliances, expanding our market presence, and driving continued growth for Bolt Data and our clients.” Prior to joining Bolt Data, Mehal served as the Vice President of Field Service Product Success at Salesforce, where she played a vital role in driving the fast growth of Salesforce Field Service, a field service management software platform. Within her first three years, Salesforce Field Service achieved remarkable growth, surpassing $100 million in revenue and becoming the fastest-growing product in Salesforce history. Her contributions to Salesforce established her as a respected voice in the industry and a driving force behind customers’ success. Karen Mehal’s impressive background also includes tenure at renowned companies such as Accenture, GE and Capgemini. She is widely recognized as a field service subject matter expert, providing invaluable insights and sharing best practices with industry leaders and professionals worldwide.

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