Issue 7 2020

CEO MONTHLY / ISSUE 7 2020 7 The Only Choice for Best in Class Vendor and Supplier Management CM: How would you describe the Brooklyn Vendor Assurance culture, and how do you shape and maintain it? JL: Company culture lives and expresses through the entire company staff, no matter what the CEO wants or says. So in the name of building our culture and living our values of transparency, accountability and trust, we share more information than most companies do, across staff and across most trusted partners. It is a given that everyone here works both very smart AND very hard. We all expect it of everyone else, and it is rewarded where it happens. I try hard to draw out the best ideas from the very best people (and you need to BE the best to work here), and to ensure all staff are invested deeply in the mission. The balance to maintain here, with all this opinion sharing, is to have very clear ownership where it matters and not to fall into management by committee. I think we have that balance, and my role is to keep fostering that personal contribution from anyone who has more to contribute to our goals. CM: Thank you and good luck to everyone in BVA! JL: Thank you, Laura and team. Everyone stay safe and healthy out there!