CEO MONTHLY / GLOBAL CEO EXCELLENCE AWARDS 2021 31 , the ability for himself to grow personally, and to help those around him to be the best version of themselves. Contact: Mark Wiggins Email: [email protected] Website: www.hallpayne.com.au May21109 Law Firm CEO of the Year 2021: Mark Wiggins – Australia Hall Payne Lawyers has fought for everyday Australians from all walks of life for over three decades. Led by CEO, Mark Wiggins, it is a boutique law firm which mainly works with plaintiffs in the areas of industrial relations & employment law and personal injuries law. Hall Payne Lawyers’ industrial relations/ employment team works closely with unions who are fighting to maintain safe working conditions for all Australians with the ability to earn a good wage for fair work given. Its lawyers also work with individuals who have been unfairly treated by their employer and are fighting to receive their rightful entitlements. Throughout each case, the focus is on forming relationships with clients, rather than the transaction, and fees are maintained at a level that is fair. CEO, Mark Wiggins has been both a blue collar and white collar worker throughout his life. “People matter” is something he has always believed in and he aims to always maintain this focus no matter what job role he has. He began working in the legal industry in 2014 after having to employ lawyers to extract him from a terrible business situation. Having no job planned for after the business breakup, he was offered the role of practice manager by the firm who represented him, and in 2018 was appointed to his current role. Mark said, “My past experiences are drawn upon almost every day in my role as CEO, and I believe it is critical to be open and honest with your employees around your own successes and also mistakes, but reflect on what you learned from those mistakes.” He continued telling us about his role: “I see myself as no better or senior to anyone else in the firm and I explain my role as being a fixer/facilitator, meaning staff need to know they can come to work and do their job, and if an issue arises, they are comfortable bringing it to my attention so a fix can be attained. “I regularly communicate with all staff and have commenced distributing videos, in which I will discuss a goal, my vision and even an area where we could all do a little better. I also regularly visit each of our six other offices and spend time working in those offices so I develop and maintain a good relationship with all employees. I ensure I speak with all head office employees every day, so I am seen as being available, and also just another team member.” And Mark’s aspirations for the company are very simple. He believes that if he employs the right people, helps them to be the best they can be, then the team can continue to provide the best possible service to people who seek the firm out. The goal is to achieve the best positive outcome for individuals who are in a terribly unhappy time in their lives. And he believes that by the end of 2021, he will have grown the business to a level whereby it is employing close to 100 staff, when it currently at 85, and the growth is being driven by the clients. Ultimately, Mark enjoys what he does, and as long as he continues to enjoy it, he will keep doing it, hoping to build on the groundswell of change being driven by leaders all around the world, bringing the focus back onto the importance of people! He is willing to explore new opportunities, where he sees
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